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问1 : 平台营运者应如何准备适当的后备设施,令平台营运者可在紧急情况下继续提供其交易服务或有关执行交易指示的替代安排?

答: 平台营运者应考虑事先准备好与交易系统进行镜像同步的伺服器及设备方案。就妥为配置这些系统所需的重要数据备份亦应可随时取览,以便在紧急情况下进行检索。

(主要参考:《虚拟资产交易平台指引》第12.18(b)段)

问2 : 如出现重大系统故障,平台营运者应在多久之内纠正有关情况或恢复服务,并在系统复原后确保数据的完整性?

答:

平台营运者应尽快并无论如何在故障发生后的12小时内恢复其交易及托管服务(包括在必要时全面启动其应变计划)。如平台营运者直接或间接(例如透过其他持牌法团)向零售客户提供服务,有关的恢复时间应该更短。

此外,平台营运者应有适当的数据备份,以确保平台营运者为每名客户持有的客户虚拟资产备存准确纪录。交易及客户虚拟资产数据(例如关键数据库的截图)应可随时取览,以便将生产系统复原至其最新状态。因此,除每日的离线备份外,交易及客户虚拟资产数据一经产生便应即时进行备份(例如透过采用实时数据镜像技术),以确保在必要时能及时复原数据。

(主要参考
《虚拟资产交易平台指引》第12.17及12.20段)

最后更新日期: 2023年5月31日

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